Companies in the nebulous professional services category – real estate firms, construction companies, law offices, consultants, engineering firms, etc. – have technology-related needs that are no less vital to their success than businesses in other industries. Streamlining processes, data mining, customer relations and IT infrastructure (just to name a few) can yield tangible benefits with regard to customer service, quality of service and, ultimately, the bottom line.
Rethink your agency's billing and time tracking software to improve your hourly utilization rates and improve your bottom line.
American Unit provides extensive services in this category, including:
- Enhancing customer relationship management (CRM)
- Implementing redundant storage/server solutions
- Developing information portals
- Developing custom IP telephony systems
- Improving knowledge management tools and processes
- Improving data warehousing and mining
- Transitioning transactional processing
- Deploying procurement networks
- Deploying and managing metropolitan area networks as well as other multi-service networks.
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