The insurance industry is the middle of a major shift. While venerable customer-interfacing agents are still plentiful, the rise of online and discount policy providers has caused consumers to rethink how they interact with insurance companies. The trend toward internet-based customer interaction along with the never-ending expansion of internal IT needs has put tremendous technological pressure on industry members. Fortunately for all involved, American Unit can handle any need that may arise, from developing a company-wide IT strategy to implementing an active claims management system.

A brief list of our industry-related services includes:

• Re-engineering services to eliminate redundancy, install a robust, modern platform and provide a fully web-enabled system.
• Application development
• Maintenance and support for new and legacy applications
• Migration services
• E-commerce solutions, including adding Web interfaces for existing applications
• Data warehousing and mining
• Customer profiling
• Product development and management
• Implementation and rollout