Innovation in the Middle Market: An Outsourcing Option
One of the key challenges faced by almost every middle market enterprise is that of continuous innovation. Whether we refer to business model innovation, product and/or service innovation, marketing/selling innovation or any other process, the ability to achieve real innovation rests on an almost insurmountable need to invest human, financial and,...
Awards Season for American Unit
We really don’t like to toot our horn very often, but American Unit has had the privilege of being nominated for, and winning, a number of awards recognizing the strides we have made in becoming a trusted systems integration and application development service provider, as well as a great place to work. Most recently, we [...]...
IT departments working with corporate device users on smartphone purchases
Trends among enterprise IT departments are beginning to allow employees throughout their businesses to decide which mobile devices they should use. A recent survey by security firm RSA found 60 percent of the 400 IT executives who responded have been allowing business employees to contribute some input on which smartphones the company should purcha...
SaaS market will continue to grow, application trends will shift
While the global market for software-as-a-service continued to grow in 2009, recent research expects the service to thrive in IT markets during the next four years. A recent study by IDC cited last year’s $13.1 billion in worldwide SaaS revenues when it made its predictions for the service to see a compound annual growth rate of [...]...
Cost-management, virtualization top list of IT concerns
Virtualization technology continues to be a priority among IT decision makers, according to a recent survey. SHARE recently released a survey of more than 160 IT administrators to identify the 10 most important issues in the industry. While, not surprisingly, IT cost management was the top priority, virtualization was number two, revealing the rece...
IT outsourcing industry plummeting
Companies are moving away from previously popular IT outsourcing trends, according to a recent study. Outsourcing advisory firm TPI recently published its global breakdown of the outsourcing industry. The study found the value of outsourcing contracts during Q2 2010 dropped by nearly 13 percent from the first quarter to $18.1 billion. The outsourci...
Gartner releases another code of conduct, addresses IT support and maintenance
In an effort to improve the IT maintenance and support customers receive from their vendors, Gartner recently published a list of six rights of IT consumers. The Gartner Global IT Countil for IT Maintenance, which is comprised of the firm’s analysts, in addition to CIOs and senior IT leaders from large corporations, created the list to [...]...
Effective Employee Collaboration Platforms
In today’s business climate, many companies have employees scattered across many states and time zones. Keeping employees informed and engaged even though they are geographically distant can bring increased employee performance and innovation to your company. Businesses can implement effective employee collaboration platforms with the many online t...
Benefits of Customer Relationship Management
The most valuable assets of any business are its customers, without which there would be no business. Customer relationship management (CRM) business practices help companies retain their best customers and attract new customers effectively through sales, marketing and support interactions. CRM applications are used by companies to focus on product...
Systems integration is a critical solution for the business management sector, bringing together the various components of other subsystems in a company’s information technology system to function as one unit. Each subsystem has its own interface that must be integrated and interlocked so that the capability of the entire system adds value to...
In the past several years, several new pieces of legislation have been enacted that impact the compliance regulation processes of the enterprise. It imperative that companies have compliance policies in place. Keeping compliant is often very expensive, but being found in non-compliance can be even more expensive. Not only are the monetary fines pur...
Outsourcing for enterprise organizations comes in many forms. Many people first think of outsourcing in terms of IT third-party service providers, but another type of outsourcing is becoming more and more common. Business process outsourcing (BPO) entails hiring another company to handle specific types of business activities for your company. BPO c...